Whetstone Apps – FAQ’s

GETTING STARTED

How do I create a new project?
You can create new projects quickly by clicking on the New Project button. These projects will be created in the Project Outliner. You can also press Command+Shift+N to create a new project.

How do I create a new task?
You can create new tasks quickly by clicking on the New Task button. These tasks will be created in your Inbox. You can also press Command+N to create a new task. If no project is selected then the new task will go to your Inbox. If you are working within a project and press Command+N, the new task will be created in that current project. A third way to create a new task is to click the + button in the project column. A new task will be created for that project.

iCLOUD SYNC

How do I turn iCloud sync on?
Mac: Click on DayMap and then Preferences (Command + ,).
iOS: Open settings and turn iCloud sync on.

I have enabled iCloud on all my devices and nothing is happening, why?
First, make sure Documents and Data is checked in your iCloud preferences on the Mac (System Preferences – iCloud). If that does not work then turn iCloud sync off on all your devices and reenable.

Important: Backup DayMap data file first, here’s how. (Note: Version 1.6 and later automatically backs up your data. Go to the Help Menu and click on “Show Backups”)

I have updated to the latest versions of DayMap on both the Mac and iOS but iCloud is no longer syncing. What do I do?

Very simple fix if you are very lucky:

Reboot all iCloud attached devices
Make sure the Settings > iCloud > Documents & Data switch is turned on.

Simple fix, if you are lucky:

Quit DayMap on all devices.
Double-click the home button
Tap-and-hold on the DayMap icon until it begins to wiggle
Tap the red minus button
Toggle the “Documents & Data” switch in Settings > iCloud > Documents & Data

Not so bad fix, if you are having no luck:

Quit DayMap on all devices
Double-click the home button
Tap-and-hold on the DayMap icon until it begins to wiggle
Tap the red minus button
Log out of iCloud on all devices (via Settings > iCloud > Delete Account)
Log back in to iCloud (via Settings > iCloud) and let each device sync back up.

Really terrible fix, if you are having bad luck. Contact us first before moving forward with this step.

BACK UP ALL YOUR DAY MAP DATA! (This happens automatically on the Mac, so verify the backups are up to date)
Quit DayMap on all devices (Actually quit/kill DayMap by a long hold in the task switcher). Or you can simply reboot your device.
Delete/Remove the DayMap App from each device
Delete the DayMap iCloud data via Settings > iCloud > Storage & Backup > Manage Storage > DayMap > Edit > Delete All
Re-install DayMap via the App Store (this will be a free download since you have already purchased app)
Add back the data from where it was backed up

6. Let the initial sync complete before installing DayMap on the remaining devices

Where is my data located?

If you have iCloud turned on in the DayMap preferences, your data is at:
/Users//Library/MobileDocuments/2WFZT4HWJN~com~whetstoneapps~daymap/DayMap.b_storedata

If you are not using iCloud, your data is at:
/Users//Library/Containers/com.whetstoneapps.daymap/data/Library/Application Support/DayMap/DayMap.b_storedata

Hint: A quick way to get into your library. While in Finder, hold down the option key and click on Go in the Apple menu. Click on library.

How do I restore from a backup? (Note: In v. 1.6 go to the Help menu in DayMap and click on Show Backups.)

Restore from Backup Instructions if iCloud is enabled

Quit DayMap on all your Macs
Quit DayMap on all your iOS devices
Double-click the home button
Tap-and-hold on the DayMap icon until it begins to wiggle
Tap the red minus button
Open the Go menu, select “Go to Folder…”
Paste the following text in the dialog and click Go
~/Library/Containers/com.whetstoneapps.daymap/Data/Library/ApplicationSupport/DayMap/Backups
A list of your DayMap backups will appear. Sort the list by Date Modified locate the latest backup file.
In version 1.6 and later, there is a special file named “DayMap.b_storedata — LATEST”
For versions 1.5 and earlier, it may help to view as a list (From the main menu, View > as List)
Select the file and from the Finder > File menu choose “Duplicate”
Select the duplicated file which will have “copy” at the end of its filename. Hit return to edit the name and change the name to DayMap.b_storedata.
Make sure the file is still selected and choose Edit > Copy “DayMap.b_storedata” from the Finder menu.
Open the Go menu again and select “Go to Folder…”
Paste the following text in the dialog and click Go
~/Library/Mobile Documents/2WFZT4HWJN~com~whetstoneapps~daymap
Choose Edit > Paste Item from the Finder menu. Click Replace.

Open DayMap and verify the restoration was successful.

How do I keep all of my projects and tasks from disappearing when I turn on iCloud sync?

There are two separate data files. The iCloud data file and the local data file.

When you enable iCloud syncing for the first time, the local file is copied to iCloud to ‘seed’ it. Since this was done initially on the iPhone, with an empty data file, the iCloud file is also empty.

First, turn off iCloud syncing on the Mac and iPhone.

Then you need to delete the iCloud file (via System Preferences > iCloud > Manage… > DayMap > Delete All).

Then turn iCloud back on from the Mac.

When you do this, the data file which is filled with items will be copied to iCloud and all will be well.

GENERAL QUESTIONS

DayMap keeps crashing. What should I do?
This is probably a preferences issue. Locate the preferences file in the following location and put it in the trash and re-launch DayMap.

/Users/<username>/Library/Containers/com.whetstoneapps.daymap/Data/Library/Preferences/com.whetstoneapps.daymap.plist

Another way to get to the library is to click the Finder icon on the far left side of your dock and then click on Go in the Finder menu at the top. While the Go menu is in drop-down mode hold down Option on your keyboard. You will see the Library option appear. Click on the Library and follow this path - Containers/com.whetstoneapps.daymap/Data/Library/Preferences/com.whetstoneapps.daymap.plist

When is the iPad version going to be ready?
We are hoping to have it available in the fall of 2013.

Does DayMap sync with other programs like Calendar, Reminders, Google Sync, etc.?
Not at this time. We are working toward having this feature included in a future version.

How often can I expect updates for both the Mac and iOS versions?
We are committed to delivering updates as quickly as we can. We are a team of three and have full-time jobs. However, we believe in DayMap and its ability to help people be more productive and less stressed. This is more than a hobby for us and are committed to making DayMap one of the premier productivity apps on the market.

Can I print my projects?
Yes, you can print selected projects or all the projects by going to the File menu and selecting the appropriate command.

Can I print my week?
Yes, go to the File menu and click on “Print Calendar.”

Can I view a month at a time?
No at this time. We hope to have that feature in an future version.

How do I move my overdue tasks to the current day?
Click on the Edit menu and then choose “Move Overdue Tasks to Today.”

How do I make subtasks?
Click on a task and drag it on top of another tasks. Release the task when the task underneath turns orange. You can also use the Outdent and Indent commands in the Edit menu.

How do I make a task not a subtasks?
You can click and drag the task out from under the master task or you can put the cursor before the task name and choose Outdent in the Edit menu or use the Quick Key Command+[.

How do I start the week on Monday instead of Sunday?
Go to DayMap in the menu bar and click on Preferences. You can change the preference here to start DayMap on either Sunday or Monday.

How do I delete a task from the Inbox?
Highlight the task you would like to delete and press the delete key.

How do I set the quick key combination for Quick Entry?
The default Quick Entry combination is Command+K. You must have DayMap running to access this feature when working in other programs. Go to DayMap in the menu bar and click on Preferences to change the Quick Entry keys.

How do I change the color for the project?
Double-click on the Project you would like to change and click on the default color. This will bring up the Apple color picker.

Can I use Dropbox with DayMap?
No, the only way to keep your devices synced is to use iCloud.

How do I hide completed tasks?
You can use the Hide Completed slider to display as many or as few completed tasks as you like. Slide the slider to the far left to hide all completed tasks or to the far right to display all completed tasks.

FAQ's